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Safety Center

Version 2.0 · Last updated: 12 July 2026

Welcome to the Flare Safety Center

Your safety is our highest priority.

Flare is built with multiple layers of protection designed to help you connect with confidence while protecting your privacy, identity and wellbeing.

Whether you’re chatting with someone new, joining a Community, attending a Meetup, sharing a Private Album or simply browsing nearby people, Flare provides tools to help you stay in control.

This Safety Center explains:

  • How to protect yourself.
  • How Flare protects your privacy.
  • How to use our safety tools.
  • What to do if something goes wrong.
  • Where to get help.

While we continuously improve our safety features, no online platform can eliminate every risk.

The safest experience comes from combining Flare’s tools with your own judgement and common sense.

CONTENTS

  • Staying Safe on Flare
  • Blocking Users
  • Reporting Problems
  • Private Albums & Protected Media
  • Messaging & Call Safety
  • Meeting Someone in Person
  • Communities
  • Meetups & Safety Check-In
  • Venues
  • Services
  • Screenshot Protection & Digital Watermarking
  • Location Privacy
  • Verification & Trust Signals
  • Staying Discreet
  • Quick Exit
  • Account Security
  • Community Moderation
  • Emergency Help

Contents

  1. Staying Safe on Flare
  2. Blocking Users
  3. Reporting Problems
  4. Private Albums & Protected Media
  5. Messaging & Call Safety
  6. Meeting Someone in Person
  7. Communities
  8. Meetups & Safety Check-In
  9. Venues
  10. Services
  11. Screenshot Protection & Digital Watermarking
  12. Location Privacy
  13. Verification & Trust Signals
  14. Staying Discreet
  15. Quick Exit
  16. Account Security
  17. Community Moderation
  18. Emergency Help

1. Staying Safe on Flare

Your Safety Comes First

Every person deserves to feel safe while using Flare.

Whether you’re looking for:

  • Friends,
  • Dating,
  • Relationships,
  • Communities,
  • Meetups,
  • Local venues,
  • Professional services,

your wellbeing always comes first.

If something makes you uncomfortable, trust your instincts.

You never owe another user:

  • Your time.
  • Your attention.
  • Your personal information.
  • Your location.
  • Your photos.
  • A reply.
  • A meeting.

You are always free to:

  • Leave a conversation.
  • End a call.
  • Revoke Private Album access.
  • Decline a Meetup.
  • Block someone.
  • Report behaviour that concerns you.

Your comfort and safety matter.

Take Your Time

Healthy relationships are built gradually.

There’s no need to rush.

Before sharing personal information, consider whether you:

  • Know the person well.
  • Feel comfortable.
  • Trust them.

If someone pressures you to move faster than you’re comfortable with, it’s okay to say no.

Trust Your Instincts

Sometimes something simply doesn’t feel right.

If another user’s behaviour makes you uncomfortable:

  • Stop responding.
  • Block them.
  • Report the behaviour.
  • Leave the situation if meeting in person.

Your instincts are an important safety tool.

Respect Goes Both Ways

A safer community depends on everyone.

Treat others with:

  • Kindness.
  • Honesty.
  • Respect.
  • Patience.

Respecting boundaries helps everyone enjoy Flare safely.

Remember

Flare provides tools to help keep you safe, but no online platform can completely eliminate risk.

Using your judgement alongside our safety features gives you the best possible protection.

2. Blocking Users

Take Control of Your Experience

You are always in control of who can interact with you on Flare.

If another user makes you feel uncomfortable, unsafe or simply no longer wish to interact with them, you can block them at any time.

Blocking is private, immediate and designed to help you feel safe while using the Platform.

How to Block Someone

To block a user:

  • Open their profile.
  • Tap the Block button.
  • Confirm your choice.

The blocked user will not be notified that you blocked them.

What Happens When You Block Someone?

Depending on the feature being used, blocking may prevent that person from:

  • Viewing your profile.
  • Sending you messages.
  • Starting voice or video calls.
  • Viewing your online status.
  • Inviting you to Communities.
  • Interacting with your profile.
  • Accessing content you’ve shared specifically with them, such as Private Albums.
  • Contacting you through other supported Flare features.

Some interactions that occurred before the block (such as previous messages) may remain visible to you unless you choose to delete them.

Managing Your Block List

You can review and manage blocked users at any time.

Go to:

Privacy & Safety → Blocked Users

From there, you can:

  • View blocked accounts.
  • Unblock someone if you choose.
  • Review your blocked users list.

If you unblock someone, they will not automatically become your match or regain previous permissions.

When Should You Block?

Consider blocking someone if they:

  • Harass or threaten you.
  • Ignore your boundaries.
  • Send unwanted explicit content.
  • Pressure you into meeting.
  • Request money or financial information.
  • Make you feel unsafe.
  • Repeatedly contact you after you’ve asked them to stop.
  • Violate your privacy.

Remember, you do not need a reason to block someone.

If you no longer wish to interact with another user, that’s enough.

Blocking vs Reporting

Blocking and reporting are different tools.

  • Blocking protects your personal experience by preventing future interactions.
  • Reporting alerts Flare’s Trust & Safety team to behaviour that may violate our Community Guidelines.

In many situations, you may wish to do both.

Your Safety Comes First

Blocking is one of the simplest ways to protect yourself.

Don’t worry about hurting someone’s feelings or appearing impolite.

If someone makes you uncomfortable, your wellbeing takes priority.

3. Reporting Problems

Help Keep Flare Safe

Every report helps make Flare a safer place.

If you see behaviour that makes you uncomfortable or appears to violate our Community Guidelines, we encourage you to report it.

You do not need to be directly affected to submit a report. If you believe someone else may be at risk, you can report the situation for our Trust & Safety team to review.

What Can I Report?

Depending on the feature you’re using, you can report:

  • 👤 User profiles
  • 💬 Messages
  • 📷 Photos and videos
  • 🎙️ Voice messages
  • 📞 Voice and video calls
  • 🔒 Private Albums
  • 👥 Communities
  • 📝 Community posts and chats
  • 📍 Meetups
  • 🏳️‍🌈 Venues
  • 🛠️ Services
  • ⭐ Reviews
  • 🏷️ Comments
  • 📸 Screenshot leaks or unauthorised sharing of private content
  • ⚠️ Any other behaviour that appears to violate Flare’s Community Guidelines

Different reporting options may be available depending on the content you’re viewing.

Common Reasons to Report

Some of the most common reasons include:

  • Harassment or bullying
  • Hate speech
  • Threats or intimidation
  • Fake accounts
  • Impersonation
  • Underage users
  • Child exploitation
  • Scams or fraud
  • Spam
  • Non-consensual intimate images
  • Dangerous Meetups
  • Misleading Service listings
  • Fake Venue information
  • Privacy violations
  • Attempts to bypass screenshot protections or redistribute private media

If you’re unsure whether something should be reported, it’s okay to submit a report-we’ll review it.

How to Report

Reporting only takes a few moments.

Generally, you can:

  • Open the content or profile.
  • Tap Report.
  • Select the reason that best matches the issue.
  • Add any additional information if requested.
  • Submit your report.

The exact steps may vary slightly depending on the feature you’re using.

What Happens After I Report?

Once a report is submitted:

  • Our Trust & Safety team reviews the information.
  • Additional context may be reviewed where necessary.
  • AI tools may help prioritise reports.
  • Human moderators make significant enforcement decisions.
  • Appropriate action is taken where a violation is confirmed.

Some investigations may take longer than others depending on their complexity.

Will the Other Person Know?

No.

As a general rule:

  • Your identity as the reporter is kept confidential.
  • We do not tell another user who submitted a report.
  • We handle reports in accordance with our Privacy Policy.

In limited circumstances, information may need to be disclosed where required by law or to protect someone from serious harm.

Can I Add Evidence?

Where available, providing additional information may help our investigation.

Examples include:

  • Relevant screenshots.
  • Additional context.
  • Dates or times.
  • Descriptions of what happened.

Please do not put yourself at risk to collect evidence.

If something feels unsafe, prioritise your own safety first.

False Reports

Please report honestly.

Knowingly submitting false or malicious reports can make it harder for us to respond to genuine safety concerns.

Repeated abuse of the reporting system may itself result in enforcement action.

Emergencies

The in-app reporting system is not an emergency service.

If you or someone else is in immediate danger:

  • Contact your local emergency services immediately.
  • Move to a safe location if possible.
  • Use Flare’s reporting tools once you are safe.

Thank You

Every genuine report helps improve Flare.

By reporting harmful behaviour, you’re helping protect not only yourself but the wider community.

Thank you for helping make Flare a safer place for everyone.

4. Private Albums & Protected Media

Share With Confidence

Private Albums allow you to share photos and videos with specific people you choose.

Unlike your public profile, Private Albums are designed for private sharing between consenting adults.

You remain in control of:

  • Who can view your album.
  • Which media is shared.
  • How long someone has access.
  • When access is removed.

You can revoke access at any time.

Before You Share

Before sharing private media, ask yourself:

  • Do I trust this person?
  • Am I comfortable sharing this content?
  • Have they respected my boundaries?
  • Would I still be comfortable if this content somehow left Flare?

Although Flare includes multiple privacy protections, no technology can completely prevent someone from copying content.

Only share intimate media with people you genuinely trust.

You’re Always in Control

Private Album access is never permanent unless you choose it to be.

You can:

  • Grant access.
  • Remove access.
  • Delete photos.
  • Delete videos.
  • Update your album whenever you like.

Removing access takes effect immediately.

Protected Media

Flare includes several technologies designed to help protect your private content.

Depending on the feature and your device, these may include:

  • Screenshot notifications.
  • Screenshot protection.
  • Screen recording protection.
  • View Once media.
  • Viewer-specific watermarking.
  • Unique account identifiers.
  • Secure media delivery.

These features help discourage unauthorised sharing and support investigations if private content is leaked.

Respect Other People’s Privacy

Receiving access to someone else’s Private Album is a privilege.

It is not permission to:

  • Screenshot their photos.
  • Record their videos.
  • Share their media.
  • Publish it elsewhere.
  • Show it to other people.
  • Remove watermarks.
  • Attempt to identify another viewer.

Always respect the trust someone places in you.

If Your Content Is Shared Without Permission

If you believe your private media has been:

  • Shared,
  • Published,
  • Redistributed,
  • Leaked, or
  • Used without your consent,

report it immediately through Flare.

Where appropriate, our Trust & Safety team may use screenshot attribution and watermarking technology to assist with the investigation.

View Once Media

View Once media is designed for temporary viewing.

Recipients should respect the sender’s intention.

Do not attempt to:

  • Screenshot it.
  • Record it.
  • Photograph another device displaying it.
  • Circumvent its protections.

View Once media increases privacy but should never be relied upon as the only protection for sensitive content.

Think Before You Share

Private content should always be shared voluntarily.

Never feel pressured to send:

  • Intimate photos.
  • Explicit videos.
  • Sexual voice messages.
  • Private recordings.

Healthy conversations respect consent and personal boundaries.

If someone pressures you into sharing intimate content, consider blocking and reporting them.

Tips for Safer Sharing

To help protect yourself:

  • Only share albums with people you trust.
  • Review your shared access regularly.
  • Remove access if circumstances change.
  • Avoid sharing identifying information within intimate photos.
  • Report any misuse of your private content immediately.

A few moments of caution can make a big difference.

Our Commitment

Flare continues to invest in technologies that help protect private content.

These include:

  • Improved screenshot protection.
  • Enhanced viewer attribution.
  • Better leak detection.
  • Stronger privacy controls.
  • New secure sharing features.

Our goal is to give you greater confidence when sharing private media while always keeping you in control.

5. Messaging & Call Safety

Get to Know People at Your Own Pace

There’s no rush to share personal information or move a conversation forward.

Take your time getting to know someone before:

  • Meeting in person.
  • Sharing your phone number.
  • Connecting on other platforms.
  • Sharing private photos.
  • Giving access to your Private Album.

Healthy conversations develop naturally and respect both people’s comfort levels.

Watch for Red Flags

Be cautious if someone:

  • Pressures you into sharing intimate photos.
  • Repeatedly asks for money or financial help.
  • Tries to move conversations away from Flare immediately.
  • Refuses to answer reasonable questions.
  • Becomes angry when you say no.
  • Pressures you to meet before you’re ready.
  • Tries to isolate you from friends or family.
  • Makes you feel guilty for setting boundaries.

These behaviours don’t always mean someone has bad intentions, but they can be warning signs. If something doesn’t feel right, trust your instincts.

Protect Your Personal Information

Avoid sharing sensitive information with someone you’ve only recently met.

Examples include:

  • Your home address.
  • Your workplace.
  • Financial information.
  • Identity documents.
  • Passwords.
  • One-time verification codes.
  • Bank account details.

You control what you choose to share and when.

Use Flare’s Safety Features

Flare includes several features designed to help protect your conversations.

Depending on the feature and your device, these include:

  • View Once media.
  • Private Albums.
  • Screenshot notifications.
  • Screenshot protection.
  • Viewer-specific watermarking.
  • Voice and video calls.
  • Blocking.
  • Reporting.

Using these tools can help you communicate more safely.

Voice & Video Calls

Voice and video calls can help you get to know someone before meeting in person.

Remember:

  • Calls can only be started between people who are matched or already in a conversation.
  • Flare does not record voice or video calls.
  • You can end a call at any time.
  • You never have to accept a call if you don’t want to.

If someone behaves inappropriately during a call, end it immediately and report the behaviour.

Sharing Photos & Videos

Only share intimate media when:

  • You genuinely want to.
  • You trust the recipient.
  • You understand the risks.

Never let someone pressure you into sending content you’re uncomfortable sharing.

If someone repeatedly asks after you’ve said no, consider blocking and reporting them.

Keep Conversations on Flare

Whenever possible, keep conversations on Flare until you’ve built trust.

This allows you to benefit from features such as:

  • Blocking.
  • Reporting.
  • Screenshot protections.
  • View Once media.
  • Private Albums.
  • Moderation support.

Moving immediately to another platform may reduce the protections available to you.

If Something Feels Wrong

If a conversation becomes uncomfortable:

  • Stop replying.
  • Leave the conversation.
  • Block the user.
  • Report the behaviour.
  • Seek support from someone you trust if needed.

You never owe someone continued conversation simply because they contacted you.

Healthy Conversations

The best conversations are built on:

  • Mutual respect.
  • Consent.
  • Honesty.
  • Patience.
  • Kindness.

Remember that every user deserves to feel safe and respected while communicating on Flare.

Our Commitment

Flare continues to improve messaging safety through:

  • Better privacy controls.
  • Improved reporting tools.
  • AI-assisted moderation of reported content.
  • Enhanced screenshot protections.
  • Stronger anti-spam systems.

Our goal is to make conversations on Flare as safe, respectful and enjoyable as possible.

6. Meeting Someone in Person

Meeting Offline

Meeting someone in person can be an exciting step.

Whether you’re meeting for:

  • A date,
  • A friendship,
  • A Community event,
  • A Meetup,
  • A Venue visit,
  • A Service appointment,

your personal safety should always come first.

Take your time and only meet when you feel comfortable.

Meet in a Public Place

For first meetings, choose somewhere:

  • Public.
  • Busy.
  • Well-lit.
  • Easy to leave.
  • Familiar if possible.

Examples include:

  • Cafés.
  • Restaurants.
  • Parks during daylight.
  • Shopping centres.
  • Public events.

Avoid meeting at someone’s home or inviting someone to yours until you know them well.

Tell Someone You Trust

Before meeting someone:

Tell a trusted friend or family member:

  • Where you’re going.
  • Who you’re meeting.
  • When you expect to return.

If possible, share:

  • The venue.
  • The approximate meeting time.
  • A way to contact you.

Having someone aware of your plans adds an extra layer of safety.

Use Safety Check-In

Flare’s optional Safety Check-In feature helps you stay connected with someone you trust.

Depending on the feature:

You can:

  • Choose a trusted guardian.
  • Share your current status.
  • Send a temporary safety link.
  • Confirm your arrival.
  • Confirm you’re safely home.
  • End the check-in whenever you choose.

Safety Check-In is designed to support you, but it is not an emergency service.

Arrange Your Own Transport

Whenever possible:

  • Travel independently.
  • Know how you’ll get home.
  • Avoid relying on someone you’ve just met.
  • Keep enough battery on your phone.

Having your own transport gives you greater flexibility if you decide to leave.

Trust Your Instincts

If something feels wrong:

  • Leave immediately.
  • Go somewhere public.
  • Contact someone you trust.
  • Call emergency services if necessary.

You do not owe anyone an explanation for protecting yourself.

Your safety always comes before being polite.

Alcohol & Substances

If alcohol is involved:

  • Drink responsibly.
  • Never leave your drink unattended.
  • Be cautious about accepting drinks from people you’ve only just met.
  • Stay aware of your surroundings.

Avoid allowing alcohol or substances to affect your ability to make safe decisions.

Consider a Video Call First

Before meeting someone, consider using Flare’s built-in voice or video calling.

A video call can help you:

  • Confirm the person matches their profile.
  • Build trust.
  • Discuss plans.
  • Feel more comfortable before meeting.

Remember that verification and video calls improve confidence but cannot guarantee someone’s intentions.

Respect Boundaries

Good meetings are built on mutual respect.

Remember:

  • Consent can be withdrawn at any time.
  • No one owes anyone physical affection.
  • No one owes anyone a second meeting.
  • Respect another person’s decisions.

Healthy relationships begin with respect.

After the Meeting

Once you’re safely home:

  • End your Safety Check-In if you’re using one.
  • Let your trusted contact know you’ve arrived safely.
  • Report any behaviour that violated Flare’s Community Guidelines.
  • Block the user if you no longer wish to interact.

Your wellbeing doesn’t end when the meeting does.

If Something Goes Wrong

If another user:

  • Threatens you,
  • Harasses you,
  • Assaults you,
  • Stalks you,
  • Steals from you,
  • Shares private content without consent,

prioritise your immediate safety.

If you’re in danger:

  • Contact your local emergency services.
  • Move to a safe place.
  • Contact someone you trust.

Once you’re safe, you can also report the incident through Flare so our Trust & Safety team can investigate any Platform-related violations.

Our Commitment

Flare encourages meaningful real-world connections while recognising that offline interactions involve personal judgement.

We provide tools such as:

  • Safety Check-In.
  • Verification.
  • Voice & video calls.
  • Blocking.
  • Reporting.
  • Privacy controls.

These features are designed to support you-but you remain in control of when, where and how you meet others.

7. Communities

Find Your People

Communities bring together people who share common interests, identities, hobbies, experiences and goals.

Whether you’re looking for:

  • Local LGBTQ+ groups
  • Gaming communities
  • Fitness partners
  • Social clubs
  • Travel companions
  • Creative interests
  • Support networks
  • Community discussions

Communities are designed to help people connect in a welcoming and respectful environment.

Join Communities That Feel Right for You

Take time to explore different Communities before joining.

Read the:

  • Community description.
  • Rules.
  • Purpose.
  • Recent discussions.

Choose Communities where you feel comfortable participating.

You’re never obligated to stay in a Community that no longer feels right for you.

Respect Community Rules

Each Community may have additional rules alongside Flare’s Community Guidelines.

These may relate to:

  • Discussion topics.
  • Posting requirements.
  • Event organisation.
  • Community etiquette.

Community rules must never conflict with Flare’s Terms of Service or Community Guidelines.

Protect Your Privacy

Think carefully before sharing personal information in a Community.

Avoid posting:

  • Your home address.
  • Your workplace.
  • Financial information.
  • Government-issued identification.
  • Passwords or security codes.
  • Other sensitive personal information.

Remember that Community posts may be visible to many members.

Be Respectful

Healthy Communities are built on respectful conversations.

We encourage members to:

  • Welcome newcomers.
  • Listen to different perspectives.
  • Keep discussions constructive.
  • Respect moderators.
  • Respect other members’ boundaries.

Disagreements are natural.

Personal attacks are not.

Community Moderators

Community Owners and Moderators help keep discussions welcoming and organised.

Moderators may:

  • Remove posts.
  • Approve members.
  • Enforce Community rules.
  • Organise discussions.
  • Manage Community events.

If you disagree with a moderation decision, remain respectful and use any available appeal or contact process rather than escalating conflicts.

Community Events

Many Communities organise Meetups and gatherings.

Before attending:

  • Read the event details carefully.
  • Check who is hosting.
  • Use Safety Check-In if appropriate.
  • Tell someone where you’re going.
  • Follow the guidance in Meeting Someone in Person.

Community events remain user-organised and are not supervised by Flare.

Think Before You Share

Before posting in a Community, consider whether you’re comfortable with other members reading your post.

Avoid sharing:

  • Highly sensitive personal information.
  • Information about someone else without their consent.
  • Private conversations from outside the Community.
  • Content that could unintentionally identify another member.

Respect everyone’s privacy.

Report Community Problems

If you encounter:

  • Harassment.
  • Hate speech.
  • Spam.
  • Fake Communities.
  • Dangerous events.
  • Moderator abuse.
  • Privacy violations.
  • Other behaviour that violates Flare’s Community Guidelines,

please report it through the app.

Your reports help keep Communities welcoming for everyone.

Leave a Community at Any Time

Joining a Community is always your choice.

You can leave a Community whenever you wish.

Leaving a Community does not affect your Flare account or your ability to join other Communities in the future.

Our Commitment

Flare believes Communities help people build meaningful friendships, support networks and lasting connections.

We’ll continue improving Community tools, moderation and safety features to help create welcoming spaces where everyone can participate with confidence.

8. Meetups & Safety Check-In

Bringing People Together Safely

Meetups are a great way to connect with people beyond the screen.

Whether you’re attending:

* A Community gathering,

* A social event,

* A coffee meetup,

* A Pride celebration,

* A sports activity,

* A gaming session,

* A networking event,

taking a few simple precautions can help make the experience enjoyable and safe.

Before You Attend

Before joining a Meetup:

* Read the event description carefully.

* Check the date, time and location.

* Review the host’s profile and verification status.

* Read reviews where available.

* Make sure you understand what the event involves.

If something seems unclear or misleading, contact the host or consider another event.

Choose Events That Feel Right

You should never feel pressured to attend an event.

Only attend if you:

* Feel comfortable.

* Understand the purpose of the Meetup.

* Trust the information provided.

* Are happy with the location.

It’s perfectly okay to change your mind.

Use Safety Check-In

Flare’s optional Safety Check-In feature helps you keep someone you trust informed while you’re out.

You can choose to:

* Nominate a trusted guardian.

* Share your live safety status.

* Send a temporary safety link.

* Confirm your arrival.

* Confirm when you’re safely home.

* End the check-in whenever you choose.

You remain in control of what is shared and for how long.

Tell Someone Your Plans

Even if you use Safety Check-In, it’s a good idea to tell someone you trust:

* Where you’re going.

* Who you’re meeting.

* Approximately when you’ll return.

Having someone who knows your plans adds another layer of reassurance.

During the Meetup

While attending:

* Respect the host.

* Respect other attendees.

* Follow venue rules.

* Respect everyone’s privacy.

* Be mindful of personal boundaries.

Remember that not everyone attending may wish to be photographed or identified publicly.

Photography & Social Media

Always ask before:

* Taking someone’s photo.

* Recording video.

* Tagging someone on social media.

* Sharing Meetup photos publicly.

Never reveal another person’s attendance without their permission.

Respecting privacy is especially important within LGBTQ+ communities, where some members may not be publicly open about their identity.

If You Feel Uncomfortable

If at any point you feel unsafe:

* Leave the event.

* Contact someone you trust.

* End the conversation.

* Use your own transport if possible.

* Contact emergency services if you believe you’re in immediate danger.

Your safety always comes first.

After the Meetup

When you’re safely home:

* End your Safety Check-In.

* Let your trusted contact know you’ve arrived.

* Leave an honest review where available.

* Report any behaviour that violated Flare’s Community Guidelines.

Constructive feedback helps improve future events.

Hosting Safely

If you’re hosting a Meetup:

* Provide accurate information.

* Respect attendees.

* Communicate clearly.

* Choose appropriate venues.

* Honour your commitments.

* Create a welcoming environment.

Remember that hosting is a position of trust within the community.

Our Commitment

Flare believes real-world connections help strengthen communities.

Our Meetups and Safety Check-In features are designed to encourage meaningful experiences while giving you greater control over your personal safety.

Although no platform can guarantee the safety of every offline interaction, we’re committed to providing tools that help you make informed decisions and stay connected with people you trust.

9. Venues

Discover LGBTQ+-Friendly Spaces

Flare’s Venues feature helps you discover welcoming places to socialise, relax and connect with others.

Venues may include:

  • Bars
  • Cafés
  • Restaurants
  • Clubs
  • Community centres
  • Parks
  • Gyms
  • Event spaces
  • Entertainment venues
  • Other LGBTQ+-friendly locations

Whether you’re visiting alone or meeting someone from Flare, your safety should always come first.

Before You Visit

Before visiting a venue:

  • Check the opening hours.
  • Confirm the location.
  • Read recent reviews where available.
  • Arrange your own transport.
  • Tell someone if you’re meeting another user for the first time.

Planning ahead can make your visit more enjoyable and safer.

Meeting Someone at a Venue

If you’re meeting another Flare user:

  • Choose a public venue.
  • Meet during opening hours.
  • Stay in public areas.
  • Keep your personal belongings with you.
  • Trust your instincts.

If you ever feel uncomfortable, leave the venue and contact someone you trust.

Venue Check-Ins

Flare allows you to check in to participating venues.

Check-ins help users discover active places and support local LGBTQ+ communities.

Remember:

  • Check in only if you’re genuinely visiting.
  • Never pressure someone else to check in.
  • Respect another person’s privacy.
  • You can end your check-in whenever you choose.

Your Privacy

Your privacy is important.

Flare does not publicly reveal your exact location through venue check-ins.

Where activity is displayed, it appears as anonymous, aggregated information, such as:

“People here now.”

Other users cannot see your exact arrival time or movement history through the Venues feature.

Reviews

Reviews help other members make informed decisions.

Leave reviews that are:

  • Honest.
  • Respectful.
  • Accurate.
  • Based on your genuine experience.

Avoid personal attacks or sharing unnecessary personal information about staff, other visitors or hosts.

Photography

Not everyone visiting an LGBTQ+ venue is publicly open about their identity.

Before taking photos or videos:

  • Ask for permission.
  • Respect venue policies.
  • Avoid photographing strangers.
  • Think carefully before posting images online.

Protecting other people’s privacy helps everyone feel more comfortable.

Alcohol & Personal Safety

If alcohol is available:

  • Drink responsibly.
  • Keep your drink with you.
  • Be cautious when accepting drinks from strangers.
  • Stay aware of your surroundings.

Looking after yourself helps you enjoy your visit safely.

Report Unsafe Venues

Please report venues if they:

  • Display incorrect information.
  • Promote illegal activity.
  • Mislead users.
  • Create unnecessary safety risks.
  • Violate Flare’s Community Guidelines.

Reports help us improve the Venues experience for everyone.

Supporting LGBTQ+ Spaces

Many LGBTQ+ venues play an important role in supporting local communities.

By treating staff, visitors and venues with kindness and respect, you help create welcoming spaces where everyone can feel safe and included.

Our Commitment

Flare is committed to helping members discover safe and welcoming places.

We’ll continue improving:

  • Venue information.
  • Privacy protections.
  • Check-in features.
  • Community reviews.
  • Safety tools.

Our goal is to help you explore your local community with confidence.

10. Services

Find Trusted Services

Flare allows verified members to advertise lawful services within the community.

Services may include:

  • Personal training
  • Photography
  • Hair and beauty
  • Creative services
  • Entertainment
  • Wellness
  • Professional services
  • Other approved services

Our goal is to help members discover trusted providers while giving both customers and providers the tools they need to stay safe.

Before Booking a Service

Before arranging a service, take a few moments to review the provider’s profile.

Consider:

  • Whether their identity has been verified.
  • Their reviews and ratings.
  • Their profile information.
  • Their communication.
  • Whether the listing appears complete and professional.

If something doesn’t seem right, trust your instincts.

Communicate Clearly

Before meeting or booking:

  • Ask any questions you have.
  • Confirm what is included.
  • Agree on the date, time and location.
  • Discuss any expectations in advance.

Clear communication helps avoid misunderstandings.

Meet Safely

If your service requires meeting in person:

  • Choose a safe location.
  • Tell someone where you’re going.
  • Consider using Safety Check-In.
  • Arrange your own transport.
  • Leave if you feel uncomfortable.

The same safety advice that applies to meeting another member also applies when booking a service.

Payments

Flare does not currently process payments made directly between members unless explicitly stated for a specific feature.

Before making payment:

  • Confirm who you’re paying.
  • Understand what you’re paying for.
  • Use payment methods you trust.
  • Be cautious of unusual payment requests.

Never feel pressured into paying immediately.

Watch for Scams

Be cautious if a provider:

  • Requests payment before answering basic questions.
  • Refuses to provide clear information.
  • Pressures you into making quick decisions.
  • Requests payment through unusual methods.
  • Makes unrealistic promises.
  • Refuses to communicate professionally.

If something feels suspicious, don’t proceed.

Respect Service Providers

If you’re booking a service:

  • Communicate respectfully.
  • Arrive on time where possible.
  • Respect agreed arrangements.
  • Leave honest reviews based on your genuine experience.

Service providers deserve the same respect as every other member of the Flare community.

Respect Customers

If you’re providing a service:

  • Be honest about what you offer.
  • Respect customer boundaries.
  • Keep appointments where possible.
  • Communicate professionally.
  • Never pressure customers into additional purchases or services.

Building trust benefits everyone.

Reviews

Reviews help other members make informed choices.

Leave reviews that are:

  • Honest.
  • Respectful.
  • Accurate.
  • Based on your own experience.

Do not leave reviews:

  • In exchange for rewards.
  • To harass someone.
  • To mislead other users.
  • On services you have not used.

Report Unsafe Services

Please report any Service listing that appears to:

  • Be fraudulent.
  • Mislead users.
  • Promote illegal activity.
  • Request suspicious payments.
  • Violate Flare’s Community Guidelines.

Your reports help keep the Services marketplace trustworthy.

Verification Builds Confidence

Many Service providers choose to verify their identity through Flare.

Verification helps increase confidence, but it is not a guarantee of:

  • Quality.
  • Professional qualifications.
  • Reliability.
  • Personal compatibility.

Always use your own judgement before booking any service.

Our Commitment

Flare is committed to creating a trusted marketplace where members can discover and offer lawful services with confidence.

We’ll continue improving:

  • Verification.
  • Reviews.
  • Reporting tools.
  • Safety guidance.
  • Fraud prevention.

Our aim is to help both providers and customers enjoy a safe, respectful and trustworthy experience.

11. Screenshot Protection & Digital Watermarking

Protecting Your Private Content

Flare includes multiple privacy features designed to discourage the unauthorised sharing of private photos, videos and conversations.

These protections help you share with greater confidence while reminding everyone to respect each other’s privacy.

Although no technology can completely prevent someone from copying content, our safety tools help reduce the risk and support investigations where misuse occurs.

Screenshot Protection

Depending on your device and the feature you’re using, Flare may:

  • Block screenshots.
  • Warn users before capturing protected content.
  • Notify the other person when certain chats or media are captured.
  • Limit screen recording of protected content.

Availability may vary depending on your operating system and device capabilities.

Digital Watermarking

Some private media shared through Flare may include a subtle digital watermark.

These watermarks are designed to:

  • Discourage unauthorised sharing.
  • Help identify the source of leaked content.
  • Support Trust & Safety investigations.
  • Protect the privacy of users.

Watermarks are intended to promote responsible sharing and accountability.

View Once Media

View Once media allows you to share photos or videos that are intended to be viewed only once.

While this feature increases privacy, it should not be considered a guarantee that content cannot be copied.

Before sharing sensitive content, always consider whether you’re comfortable with the recipient viewing it.

Respect Other People’s Content

If someone trusts you with private media:

Do not:

  • Screenshot it without permission.
  • Screen-record it.
  • Save it using another device.
  • Remove watermarks.
  • Share it with others.
  • Upload it elsewhere.
  • Use it to embarrass, threaten or blackmail someone.

Respecting another person’s privacy helps keep Flare a trusted community.

If Your Content Is Shared Without Permission

If you believe someone has shared your private content without your consent:

  • Report the user immediately.
  • Report the content if possible.
  • Block the user if you no longer wish to interact with them.
  • Contact local law enforcement if you believe a crime has been committed.

Our Trust & Safety team will investigate reports in accordance with our Community Guidelines and Privacy Policy.

Consent Matters

Receiving private content does not give you permission to:

  • Share it.
  • Publish it.
  • Store it permanently.
  • Redistribute it.
  • Use it outside Flare.

Always obtain the sender’s permission before using their content in any way.

Technology Has Limits

While Flare invests in advanced privacy protections, no platform can completely prevent someone from copying content.

For example, another person could:

  • Photograph a screen using another device.
  • Recreate content manually.
  • Share information outside the Platform.

Always think carefully before sharing intimate or sensitive content online.

Our Commitment

We’ll continue investing in privacy technologies that help protect your content, including:

  • Enhanced screenshot protection.
  • Improved watermarking.
  • Better leak detection.
  • Stronger privacy controls.
  • New secure sharing features.

Our goal is to give you greater confidence while respecting your control over your own content.

12. Location Privacy

Your Privacy Comes First

Location helps power many of Flare’s features, including discovering nearby people, Communities, Venues and Meetups.

Protecting your location is one of our highest priorities.

Flare is designed so that your exact location is never shared with other users.

Instead, other members only see approximate distances or city-level information, depending on the feature being used.

What Other People Can See

To help protect your privacy:

  • Your exact GPS coordinates are never displayed.
  • Distances shown in the app are approximate.
  • Distance information may be rounded or “fuzzed.”
  • Venue activity is shown using anonymous, aggregated counts.
  • Travel Mode and Passport display city-level locations rather than your precise position.

These measures help reduce the risk of someone identifying your exact whereabouts.

You Control Your Location

You decide how location is used on Flare.

Depending on your preferences, you can:

  • Allow or deny location access.
  • Hide your approximate distance.
  • Turn location services off.
  • Use Travel Mode or Passport where available.
  • Manage your location permissions through your device settings.

Some features may be limited if location access is disabled.

Be Careful What You Share

Even though Flare protects your location, you should still avoid sharing information that could reveal where you are.

For example:

  • Your home address.
  • Your workplace.
  • Your daily routine.
  • Regular travel routes.
  • Other locations that could identify you.

Only share this information with people you genuinely trust.

Travel Mode & Passport

Travel Mode and Passport let you discover people in different cities before you arrive.

When using these features:

  • Be honest about your travel plans.
  • Let people know if you’re only visiting temporarily.
  • Respect local customs and laws.
  • Take extra care when travelling somewhere unfamiliar.

These features are designed to help you make connections-not to mislead other users.

Venue Check-Ins

Venue Check-Ins help members discover active places within the community.

Remember:

  • Only check in if you’re genuinely visiting.
  • You can end your check-in whenever you choose.
  • Check-in activity is shown anonymously where applicable.
  • Never pressure someone else to check in.

Venue Check-Ins should help people connect, not compromise anyone’s privacy.

Meeting Offline

When using location-based features to arrange an in-person meeting:

  • Choose a public place.
  • Tell someone where you’re going.
  • Consider using Safety Check-In.
  • Arrange your own transport.
  • Trust your instincts.

Your safety is always more important than keeping plans.

Location Integrity

Flare works hard to keep location-based features fair and reliable.

Attempting to manipulate your location using tools such as GPS spoofing or mock-location software may reduce the accuracy of discovery features and may violate our Community Guidelines.

Using your genuine location helps create a better experience for everyone.

If You Have Privacy Concerns

If you ever believe your location privacy has been compromised:

  • Review your Privacy Settings.
  • Check your location permissions.
  • Report any suspicious behaviour.
  • Contact Flare Support if you need assistance.

We’re here to help you stay in control of your information.

Our Commitment

Flare continually improves its location privacy protections by investing in:

  • Stronger privacy controls.
  • More accurate distance protection.
  • Secure location processing.
  • Better anti-abuse systems.
  • Enhanced user controls.

Our goal is to help you discover nearby people and places while keeping your exact location private.

13. Verification & Trust Signals

Building Trust

Flare uses verification and trust signals to help members make more informed decisions about who they interact with.

Verification can increase confidence that an account belongs to a real person, but it should always be considered one part of staying safe.

No verification system can guarantee a person’s behaviour or intentions.

Always use your own judgement.

Age Verification

Flare is an adults-only platform.

Every user must be at least 18 years old to use the Platform.

To help keep minors off Flare, we use age assurance through Didit, our trusted verification provider.

Depending on your country and circumstances, this may include:

  • An age-estimation selfie.
  • A liveness check.
  • Government-issued ID verification where required.

Users who cannot be verified as adults may be prevented from accessing Flare.

Identity Verification

Some users choose-or are required-to verify their identity.

Identity verification is mandatory for features such as:

  • Hosting Meetups.
  • Managing Venues.
  • Offering Services.
  • Other features where additional trust is important.

Verified users receive a visible trust signal on their profile.

Verification Status

You may see different verification indicators across Flare.

Examples include:

✅ Age Confirmed

The user’s age has been successfully verified through Flare’s verification process.

✔️ Verified

The user’s identity and age have both been confirmed.

This badge helps increase confidence that the account belongs to the person shown.

⏳ Under Review

The user has submitted verification and it is currently being reviewed.

Host Reputation

Meetup hosts may also earn reputation levels based on their activity and community feedback.

Examples include:

  • New Host
  • Bronze
  • Silver
  • Gold
  • Platinum

These levels reflect a history of successfully hosting events and receiving genuine attendee reviews.

Host reputation is earned over time.

Reviews

Reviews can provide useful insight into another user’s experience.

Before joining a Meetup, booking a Service or visiting a Venue, consider:

  • Reading recent reviews.
  • Looking for consistent feedback.
  • Reviewing both positive and constructive comments.

Remember that every person’s experience may differ.

Verification Isn’t a Guarantee

Verification helps reduce impersonation and improve trust.

However, verification does not guarantee:

  • Someone’s character.
  • Their intentions.
  • Their honesty.
  • Compatibility.
  • Professional qualifications.
  • Safety.

Even when interacting with a verified member, continue following the guidance throughout this Safety Center.

Report Suspicious Accounts

If you believe someone is:

  • Pretending to be another person.
  • Using fake photos.
  • Misusing verification.
  • Creating fake accounts.
  • Attempting to deceive others.

Please report the account through Flare.

Our Trust & Safety team will investigate.

Our Commitment

Flare continually improves its verification systems to help build a trusted community.

We’ll continue investing in:

  • Better age assurance.
  • Stronger identity verification.
  • Improved trust signals.
  • Fraud prevention.
  • Safer hosting tools.

Verification is designed to support informed decisions-not replace your own judgement.

14. Staying Discreet

You’re in Control of Your Visibility

Everyone has different reasons for using Flare.

Some members are openly part of the LGBTQ+ community, while others may still be exploring their identity or prefer to keep their personal life private.

Flare includes several features that help you decide how visible you want to be and who can interact with you.

Your privacy is always your choice.

Incognito Browsing

If available on your plan, Incognito Mode lets you browse profiles more privately.

When enabled, you can explore the Platform without appearing in features such as profile visitors, where supported.

Incognito helps you browse with greater confidence while keeping more control over your activity.

Stealth & Privacy Controls

Flare provides a range of privacy controls that allow you to customise your experience.

Depending on your plan and settings, you may be able to:

  • Hide your approximate distance.
  • Control who can discover your profile.
  • Manage your online status.
  • Adjust profile visibility.
  • Control notifications.
  • Manage blocked users.

Review your Privacy & Safety settings regularly to ensure they match your preferences.

Attend Meetups Discreetly

Some Meetups allow discreet attendance.

Where available, this lets you:

  • Join without appearing in the public attendee list.
  • Protect your privacy while participating.
  • Decide when and whether to share your attendance.

Respect that other attendees may also be using discreet attendance for their own privacy.

Anonymous Venue Check-Ins

Venue activity is designed to protect individual privacy.

When Flare shows information such as:

“People here now”

the information is presented in an anonymous, aggregated form.

Other users cannot identify who has checked in based on these activity indicators.

Respect Other People’s Privacy

Not everyone using Flare is publicly open about:

  • Their sexual orientation.
  • Their gender identity.
  • Their relationship status.
  • Their HIV status.
  • Their participation in LGBTQ+ spaces.

Never:

  • Out another person.
  • Reveal someone’s identity.
  • Share another person’s profile without permission.
  • Publicly discuss someone’s use of Flare without their consent.

Respecting privacy helps create a safer community for everyone.

Travelling

If you’re travelling, remember that attitudes and laws relating to LGBTQ+ people vary around the world.

Before travelling:

  • Learn about local laws and customs.
  • Consider using Travel Mode before arriving.
  • Meet in public places.
  • Take extra care if you’re unfamiliar with the area.

Your personal safety should always come first.

Notifications & Shared Devices

If you share your phone or other devices with family members, friends or colleagues, you may wish to review your notification settings.

Depending on your device, you can:

  • Hide message previews.
  • Control lock-screen notifications.
  • Enable App Lock.
  • Use biometric authentication.

These settings can help keep your conversations private.

Leaving Flare Safely

If you decide to stop using Flare, you remain in control of your account.

You can:

  • Delete your account.
  • Remove your photos.
  • Revoke Private Album access.
  • Disconnect connected services.
  • Download your data where available.

Details about account deletion and data retention can be found in our Privacy Policy.

Our Commitment

Flare is committed to giving every member meaningful control over their privacy.

We’ll continue investing in:

  • Better privacy settings.
  • Stronger discretion tools.
  • Improved profile controls.
  • Enhanced location privacy.
  • New features that help users decide how and when they appear on the Platform.

Everyone deserves the freedom to connect on their own terms.

15. Quick Exit

Leave the App Instantly

There may be times when you need to hide Flare quickly.

Whether you’re protecting your privacy, avoiding unwanted attention or simply need to switch away from the app, Quick Exit provides a fast and discreet way to leave the Platform.

Quick Exit is designed to help you feel more in control of your privacy.

How Quick Exit Works

When Quick Exit is activated, Flare immediately hides the current screen and replaces it with a neutral, non-identifiable screen.

Depending on your device and settings, Quick Exit may also:

  • Hide sensitive content.
  • Return to a safe screen.
  • Minimise the app.
  • Reduce the chance of someone viewing your conversations.

The exact behaviour may vary by device and operating system.

Activating Quick Exit

You can enable and customise Quick Exit from:

Privacy & Safety → Safety Tools

Depending on your device, Quick Exit may be activated by:

  • Triple-tapping the screen.
  • Shaking your device.
  • Another supported shortcut.

Future versions of Flare may introduce additional activation methods.

When You Might Use It

Quick Exit can be useful if you:

  • Unexpectedly hand your phone to someone.
  • Need to protect your privacy in a public place.
  • Are interrupted while using Flare.
  • Feel uncomfortable with someone looking over your shoulder.
  • Want to hide sensitive conversations quickly.

Everyone has different privacy needs, and Quick Exit is available whenever you need it.

Pair It With Other Privacy Features

For the best protection, consider using Quick Exit alongside other Flare privacy tools, including:

  • App Lock.
  • Passkeys.
  • Two-factor authentication (2FA).
  • Incognito Mode.
  • Hidden distance.
  • Screenshot protection.
  • Private Albums.

Together, these features provide additional layers of privacy and security.

Shared Devices

If other people occasionally use your device, you may also wish to:

  • Enable App Lock.
  • Hide lock-screen notifications.
  • Disable message previews.
  • Review your privacy settings regularly.

Quick Exit helps in the moment, while these settings provide ongoing protection.

Important to Remember

Quick Exit is designed to improve your privacy, but it cannot prevent someone who already has access to your unlocked device from viewing information.

For the highest level of protection, we recommend enabling:

  • App Lock.
  • Biometric authentication.
  • Passkeys.
  • Two-factor authentication.

Using multiple security features together provides the strongest protection.

Our Commitment

Privacy is personal.

Flare is committed to developing practical privacy tools that give you greater control over how you use the Platform.

We’ll continue improving features like Quick Exit to help you feel safe, confident and in control wherever you use Flare.

16. Account Security

Protect Your Account

Your Flare account contains personal information, conversations, photos and connections with other members.

Keeping your account secure helps protect both your privacy and the wider community.

Flare provides several security features to help you stay in control of your account.

Use Strong Authentication

The strongest protection starts with how you sign in.

We recommend enabling one or more of the following:

  • Passkeys - Sign in using your device’s biometric authentication, such as Face ID, Touch ID or another supported method.
  • Two-factor authentication (2FA) - Add an extra layer of security by requiring a one-time code from your authenticator app when signing in.
  • A strong, unique password - If you use password-based sign-in, choose a password that you don’t use anywhere else.

Using multiple security features together provides the highest level of protection.

App Lock

App Lock helps protect your privacy if someone gains access to your phone.

When enabled, Flare can require:

  • Face ID
  • Touch ID
  • Device biometrics
  • Your device passcode

before the app can be opened.

This helps prevent other people from viewing your conversations, profile or Private Albums.

Keep Your Credentials Private

Never share:

  • Your password.
  • Your passkey credentials.
  • Authentication codes.
  • Recovery codes.
  • Security questions.
  • One-time verification codes.

Flare Support will never ask you to reveal your password or authentication codes.

Watch for Phishing

Be cautious if someone asks you to:

  • Reveal your password.
  • Share authentication codes.
  • Click unfamiliar links.
  • Download unknown software.
  • Verify your account outside Flare.

If you’re unsure whether a communication is genuine, contact Flare Support through the official Help Center.

Protect Shared Devices

If you use Flare on a shared device:

  • Sign out when you’re finished.
  • Enable App Lock.
  • Don’t save passwords on public devices.
  • Hide notification previews where appropriate.

These simple steps help protect your privacy.

If You Think Your Account Has Been Compromised

If you believe someone has accessed your account without your permission:

  • Change your password immediately (if applicable).
  • Review your security settings.
  • Revoke access from unfamiliar devices where available.
  • Enable 2FA if it isn’t already enabled.
  • Contact Flare Support if you need additional assistance.

Acting quickly can help prevent further unauthorised access.

Keep Your Device Secure

Your account security also depends on the security of your device.

We recommend:

  • Keeping your operating system up to date.
  • Installing security updates promptly.
  • Using a device passcode or biometrics.
  • Downloading Flare only from official app stores.
  • Avoiding unofficial or modified versions of the app.

Suspicious Activity

Contact Flare if you notice:

  • Unexpected login activity.
  • Messages you didn’t send.
  • Profile changes you didn’t make.
  • Unknown connected devices.
  • Any other unusual account behaviour.

Our Support team can help investigate potential security issues.

Our Commitment

Flare continually invests in account security through:

  • Secure authentication.
  • Passkeys.
  • Two-factor authentication.
  • App Lock.
  • Fraud detection.
  • Anti-abuse systems.
  • Secure infrastructure.
  • Ongoing security improvements.

Keeping your account secure is a shared responsibility between Flare and every member of our community.

17. Community Moderation

Keeping Flare Safe Together

Creating a safe and welcoming community is a shared responsibility.

Every day, Flare works to protect members by combining technology, user reports and trained human moderators.

Our goal is to create an environment where everyone can connect with confidence while respecting freedom of expression and protecting users from harm.

How Moderation Works

Flare uses several layers of moderation to help identify behaviour that may violate our Community Guidelines.

These include:

  • User reports.
  • AI-assisted content moderation.
  • Human moderator review.
  • Fraud and abuse detection systems.
  • Identity and verification checks where applicable.

Different moderation tools may be used depending on the type of content or feature involved.

AI-Assisted Moderation

Artificial intelligence helps us identify content that may require review.

AI may assist with:

  • Public profile photo screening.
  • Detection of explicit content.
  • Spam detection.
  • Fake account identification.
  • Scam detection.
  • Report prioritisation.
  • Translation features.
  • Other safety-related tasks.

AI helps our moderators work more efficiently, but it does not replace human judgement.

Human Review

Our Trust & Safety team reviews reports and investigates potential violations.

Human moderators consider:

  • The reported content.
  • Relevant context.
  • Previous account history where appropriate.
  • Applicable Community Guidelines.
  • The potential risk to other users.

Significant enforcement decisions are not made solely by automated systems.

What Happens After a Report?

When a report is submitted, we may:

  • Review the reported content.
  • Gather additional context where appropriate.
  • Compare it against our Community Guidelines.
  • Determine whether enforcement is necessary.

Depending on the outcome, we may:

  • Take no action.
  • Remove content.
  • Issue a warning.
  • Restrict certain features.
  • Suspend an account.
  • Permanently remove an account.
  • Report illegal activity to the appropriate authorities where required by law.

Protecting Privacy

Moderation is carried out with respect for user privacy.

As part of the moderation process:

  • Reports are handled confidentially.
  • Reporter identities are generally not disclosed.
  • Access to reported content is limited to authorised personnel and systems.
  • Personal information is handled in accordance with our Privacy Policy.

Appeals

If you believe moderation action was taken incorrectly, you may submit an appeal through the Help Center.

During an appeal:

  • Your case may be reviewed again.
  • Additional information may be considered.
  • The original decision may be upheld or changed.

Appeals help us improve the fairness and consistency of our moderation process.

Helping Us Moderate

You can help by:

  • Reporting harmful behaviour.
  • Reporting fake accounts.
  • Reporting scams.
  • Reporting underage users.
  • Reporting abusive content.
  • Following our Community Guidelines.
  • Treating others respectfully.

Every genuine report helps improve the Flare community.

Continuous Improvement

Online safety constantly evolves.

We’ll continue improving our moderation systems by investing in:

  • Better AI detection.
  • Improved reporting tools.
  • Faster review processes.
  • Stronger fraud prevention.
  • Enhanced moderator training.
  • New user safety features.

Our moderation practices will continue to evolve as Flare grows and new challenges emerge.

Our Commitment

Our aim is not simply to remove harmful content.

It is to build a community where people feel:

  • Safe.
  • Welcome.
  • Respected.
  • Included.

By combining thoughtful technology with human judgement, we strive to make Flare a platform where meaningful connections can flourish.

18. Emergency Help

If You’re in Immediate Danger

Your safety is always the priority.

If you believe you or someone else is in immediate danger, do not rely on Flare’s reporting tools alone.

Instead:

  • Contact your local emergency services immediately.
  • Move to a safe location if you can do so safely.
  • Seek help from someone you trust.
  • Follow the advice of emergency responders.

Flare cannot provide emergency assistance or intervene in real-time emergencies.

When to Contact Emergency Services

You should contact your local emergency services if you experience or witness situations such as:

  • Physical assault or violence.
  • Sexual assault.
  • Stalking or being followed.
  • Kidnapping or unlawful restraint.
  • Immediate threats to life or safety.
  • Child exploitation.
  • Human trafficking.
  • Medical emergencies.
  • Any situation requiring urgent police, ambulance or fire services.

Your local emergency services are best placed to provide immediate assistance.

After You’re Safe

Once you are safe, you can help us protect the wider community by reporting the incident through Flare.

Depending on what happened, you may wish to:

  • Report the user.
  • Block the user.
  • Report a Meetup.
  • Report a Venue.
  • Report a Service.
  • Contact Flare Support.

Our Trust & Safety team will review the report and take appropriate action where necessary.

Preserving Evidence

If it is safe to do so, you may wish to keep information that could help an investigation.

Examples include:

  • Messages.
  • Photos.
  • Usernames.
  • Dates and times.
  • Screenshots where appropriate.
  • Other relevant information.

Do not place yourself at risk to collect evidence.

Your personal safety is always more important.

Supporting Someone Else

If another member tells you they feel unsafe:

  • Take their concerns seriously.
  • Encourage them to contact emergency services if needed.
  • Encourage them to use Flare’s reporting tools.
  • Respect their privacy.
  • Avoid sharing their information without permission unless necessary to protect someone from immediate harm.

Supporting others helps strengthen the community.

Crisis & Support Organisations

If you’re experiencing abuse, harassment, stalking or other forms of violence, support may also be available through specialist organisations in your country.

Depending on where you live, these may include organisations supporting:

  • LGBTQ+ people.
  • Survivors of domestic abuse.
  • Survivors of sexual violence.
  • Mental health.
  • Suicide prevention.
  • Young adults.
  • Victims of crime.

The Flare Help Center may provide links to additional resources where appropriate.

Flare’s Role

Flare is committed to helping members stay safe by providing:

  • Blocking tools.
  • Reporting tools.
  • Safety Check-In.
  • Private Albums.
  • Screenshot protection.
  • Digital watermarking.
  • Verification.
  • Community moderation.
  • Privacy controls.
  • Account security features.

These tools are designed to support your safety, but they cannot replace emergency services, legal advice or professional support.

Our Commitment

Safety is at the heart of everything we build.

We’ll continue investing in:

  • New privacy protections.
  • Better reporting tools.
  • Stronger moderation.
  • Improved verification.
  • Safer Communities.
  • Enhanced Meetups.
  • Ongoing user education.

Every improvement we make is guided by one goal:

Helping people connect safely, confidently and authentically.

If you ever need help using Flare’s safety features, our Help Center and Support team are here to assist you.

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