Version 2.0 · Last updated: 12 July 2026
Flare is an adults-only (18+) social discovery and dating platform built with LGBTQ+ communities at its heart and open to everyone.
These Community Guidelines explain the standards of behaviour expected from everyone using Flare.
They exist to help create a platform where people can safely:
These Guidelines work alongside our:
Together, these documents help protect our community and explain how Flare operates.
By using Flare, you agree to follow these Community Guidelines everywhere on the Platform, including:
Failure to follow these Guidelines may result in moderation or enforcement action.
Contents
Flare is built on respect, inclusion and consent.
Treat every user with dignity regardless of their:
We welcome diversity and expect everyone to contribute to a positive environment.
Consent is fundamental to every interaction on Flare.
Whether you’re:
everyone involved should freely choose to participate.
Consent should always be:
People can change their mind at any time.
“No” always means no.
Silence does not mean yes.
Pressure is not consent.
Respect another person’s decisions.
If someone:
accept their decision.
Attempts to pressure or repeatedly contact someone after they have clearly disengaged may be treated as harassment.
Not everyone is publicly open about their identity.
Never:
Everyone controls their own privacy.
Help protect it.
Healthy disagreement is acceptable.
Personal attacks are not.
Before posting, ask yourself:
Small acts of kindness help make Flare a better community.
You must never attempt to manipulate another user into doing something they do not want to do.
Examples include:
These behaviours are among the most serious violations on Flare and may result in immediate permanent removal.
Flare is designed exclusively for adults aged 18 years or older.
No one under the age of 18 may:
This rule applies regardless of local laws that may permit younger ages on other platforms.
To help maintain an adults-only community, Flare uses age assurance during registration.
Depending on your country and applicable laws, you may be asked to complete one or more verification steps before using the Platform.
These checks help us:
Certain Platform features require additional identity verification.
Examples include:
Identity verification helps create a safer experience for everyone but does not guarantee a user’s behaviour or trustworthiness.
Flare uses Didit, a specialist identity and age-assurance provider, to perform age and identity verification.
Depending on the circumstances, verification may include:
Verification images and documents are processed by Didit.
Flare receives only the verification outcome (such as approved, in review or declined) and does not receive or retain your verification selfie or identity documents.
Further information is available in our Privacy Policy.
Verification requirements vary depending on where you use Flare.
Some countries require mandatory age verification before access to the Platform.
Others require additional identity verification before certain features can be used.
Flare determines the appropriate verification requirements based on applicable laws and your approximate location.
You must never:
Attempting to access Flare by misrepresenting your age or identity is a serious violation of these Guidelines.
Never:
Protecting children is everyone’s responsibility.
If you believe someone using Flare may be under 18:
Do not attempt to conduct your own investigation or publicly accuse other users.
Knowingly making false reports that another user is under 18 is a misuse of Flare’s reporting system.
False reports may delay investigations into genuine child safety concerns and may themselves result in enforcement action.
Age assurance helps protect everyone.
These measures are intended to:
We appreciate every user who helps us maintain an adults-only community.
Flare has zero tolerance for any behaviour, content or activity that endangers, exploits or sexualises anyone under the age of 18.
Protecting children takes priority over every other Platform feature.
Any violation of this chapter is treated as one of the most serious breaches of our Community Guidelines and Terms of Service.
Flare is an adults-only platform.
Anyone under 18 is prohibited from using the Platform.
This includes attempting to:
Accounts believed to belong to minors will be investigated and removed.
Flare has zero tolerance for Child Sexual Abuse Material (CSAM).
This includes any image, video, illustration, animation or digitally generated content that depicts or appears to depict the sexual abuse or exploitation of a person under 18.
This material is strictly prohibited regardless of:
Where required by law, Flare will preserve evidence and report such material to the appropriate authorities.
Attempting to groom, manipulate or sexually exploit anyone under 18 is strictly prohibited.
Examples include:
These behaviours will result in immediate permanent removal from the Platform.
You must never:
There are no exceptions to this rule.
If you are unsure whether someone is over 18:
When in doubt, prioritise safety.
Flare prohibits any activity involving the exploitation of children.
This includes:
Such conduct may be reported to law enforcement and relevant child protection organisations.
Users must not attempt to:
Attempting to defeat Flare’s child safety protections is itself a serious violation.
If you believe someone may be:
report the account immediately using Flare’s reporting tools.
Please avoid publicly confronting or accusing the user, as this may interfere with investigations.
Where required by applicable law, Flare may:
This may include organisations such as the National Center for Missing & Exploited Children (NCMEC) in the United States or equivalent authorities in other jurisdictions, where legally required.
Violations involving child safety generally result in:
Appeals are extremely limited in cases involving credible child safety concerns.
Every member of the Flare community plays a role in protecting children.
If you see something that concerns you:
Working together helps keep Flare a safe adults-only platform.
Flare is built to help adults connect in a welcoming, inclusive and respectful environment.
Whether you’re chatting, dating, joining Communities, attending Meetups or offering Services, you should treat others with courtesy and dignity.
Disagreements may happen, but abusive behaviour is never acceptable.
Harassment is any behaviour intended to intimidate, humiliate, threaten or repeatedly disturb another person.
Examples include:
If someone asks you to stop contacting them, respect their decision.
Stalking behaviour is strictly prohibited.
Examples include:
Stalking may result in immediate enforcement action.
Flare has zero tolerance for hate speech.
You must not attack, threaten or degrade people because of characteristics including:
This applies throughout the Platform, including:
Do not promote discrimination against individuals or groups.
Examples include encouraging others to:
Respectful personal preferences in dating are different from abusive or hateful conduct.
You must never:
Credible threats may be reported to law enforcement where required or appropriate.
Bullying includes behaviour intended to repeatedly embarrass, humiliate or emotionally harm another person.
Examples include:
Healthy debate is acceptable.
Targeted abuse is not.
Many members of the LGBTQ+ community rely on privacy for their safety.
You must never reveal another person’s:
without their permission.
Outing another person may place them at real-world risk and is treated seriously.
Flare has zero tolerance for coercion.
You must never:
These behaviours generally result in immediate permanent removal.
Respect also includes respecting identity.
Do not:
Authenticity helps maintain trust throughout the Platform.
You must treat Flare moderators, Trust & Safety staff and Support staff respectfully.
Do not:
Disagreement with a moderation decision does not justify abusive behaviour.
These Guidelines apply not only online but also to interactions arranged through Flare.
Examples include:
Offline harassment connected to the Platform may result in enforcement action.
Flare succeeds when everyone helps create a welcoming environment.
Small acts of respect, patience and kindness make a meaningful difference.
Help us build a Platform where every adult can connect safely and confidently.
Flare is built on trust.
To help create genuine connections, every account should represent a real person using the Platform honestly.
Your profile should accurately represent you.
Using your own identity helps keep the community safer and improves trust between users.
Each person may normally maintain one personal Flare account.
You must not:
Additional accounts may only be permitted where Flare expressly allows them (for example, approved business or testing accounts).
Your profile should accurately represent you.
You should:
You do not need to reveal more personal information than you are comfortable sharing.
You must not impersonate:
Impersonation damages trust and may result in immediate enforcement action.
Do not intentionally provide false or misleading information, including:
Minor profile jokes or obvious humour are generally acceptable, provided they are not intended to deceive other users.
Your profile photos should:
You must not:
Some features require identity verification.
Examples include:
Identity verification helps increase trust but does not guarantee another person’s behaviour.
Always exercise your own judgement when interacting with others.
You may choose to sign in using supported providers such as:
Using social sign-in does not verify your identity to other users unless Flare explicitly displays a verification status.
Display names must not:
Flare may require usernames or display names to be changed where necessary.
If your account has been suspended or permanently banned, you must not attempt to return by:
Ban evasion is itself a serious violation and will usually result in immediate enforcement.
You are responsible for everything that happens through your account.
This includes:
Keep your account secure and do not allow others to use it.
Authentic identities help everyone have a better experience.
By representing yourself honestly, you help create a community based on trust, safety and genuine connections.
Your Flare profile is how other users discover and learn about you.
You control what information you choose to share, and you are responsible for ensuring that your profile complies with these Community Guidelines.
Your profile may include features such as:
Only share information that you are comfortable making visible to others.
Everything displayed publicly should be suitable for general viewing.
Public profile content should help others understand who you are without exposing other users to explicit or harmful material.
Profiles should remain welcoming and respectful.
Public profile photos may include:
These are generally acceptable provided they remain appropriate for public display.
The following must not appear on public profiles:
Such content may be removed immediately.
Flare is a sex-positive platform.
We welcome healthy adult self-expression.
However, explicit sexual content should remain within features specifically designed for private sharing between consenting adults, such as Private Albums.
Public profiles should remain appropriate for a broad adult audience.
Your biography should accurately describe you.
It must not:
Humour, creativity and personality are encouraged.
You may include supported links and usernames where available.
These should:
Do not use profile links to:
If you connect services such as Spotify or Apple Music, or add gaming accounts such as PlayStation Network, Xbox, Steam, Nintendo, Discord or Riot ID:
These features are intended to help people connect over shared interests.
Verification badges help indicate that certain checks have been completed.
They are intended to increase trust within the community.
Verification does not mean that Flare:
Always exercise your own judgement when interacting with others.
Partner or Couple links must always reflect genuine, mutual relationships.
Do not:
Either partner may remove the connection at any time.
If you choose to publicly display Communities on your profile:
Community participation should contribute positively to the Platform.
To help protect the community, public profile content may be reviewed using AI-assisted moderation.
Depending on the content:
AI assists moderation but does not replace human judgement for significant enforcement decisions.
You can edit your profile at any time.
Keeping your information current helps other users have accurate expectations and supports genuine connections.
Flare allows users to communicate privately through features including:
Private communication is intended for respectful conversations between consenting adults.
Always obtain consent before sending sexually explicit or intimate content.
Never assume another person wants to receive:
Unsolicited explicit content is considered harassment and may result in enforcement action.
Consent may be withdrawn at any time.
Respect another person’s communication preferences.
If someone:
you must respect that decision.
Repeated attempts to contact someone after they have clearly disengaged may be treated as harassment.
Voice and video calls are designed to help matched users or users already in a conversation communicate more naturally.
During calls you must not:
Calls should remain respectful at all times.
Where supported, Flare allows users to send media intended to be viewed only once.
Recipients should respect the sender’s intention.
Do not attempt to:
View Once media is designed to increase privacy, not eliminate personal responsibility.
You may choose to share your location with another user during a conversation.
Location sharing is always optional.
Before sharing your location, consider:
Never pressure another user to share their location.
Private conversations are intended to remain private.
Without permission, do not:
Respecting privacy helps build trust throughout the community.
To help protect private conversations and media, Flare may use technologies such as:
Attempting to remove or circumvent these protections violates these Guidelines and may result in enforcement action.
Further details are provided in the Terms of Service.
Messaging should be genuine.
Do not:
Spam reduces the quality of the Platform for everyone.
Private messaging must never be used to:
Protect yourself and report suspicious activity.
Private communication must never be used to share:
Such content will result in immediate enforcement action and may be reported to the appropriate authorities where required by law.
Although Flare does not routinely monitor private conversations, reported content may be reviewed by our Trust & Safety team where reasonably necessary to:
Our moderation processes are explained further in our Privacy Policy and Terms of Service.
Good conversations are built on:
Help create positive experiences for everyone you interact with.
Private Albums allow you to share photos and videos with specific people you choose.
Unlike your public profile, Private Albums are intended for private sharing between consenting adults.
You remain in control of who can access your albums and for how long.
You decide:
Granting someone access is always your choice.
You should never feel pressured to share intimate content.
Only share intimate images when:
You should never:
Consent can be withdrawn at any time.
You may only upload content that:
Do not upload:
Respecting consent also means respecting ownership.
Flare has zero tolerance for non-consensual intimate imagery.
This includes:
This behaviour may be illegal and generally results in immediate permanent removal from Flare.
Private Albums are intended for private viewing.
Where supported by your device, Flare may use technologies such as:
These technologies help discourage unauthorised redistribution.
Because operating systems differ, these protections cannot be guaranteed on every device.
Receiving access to another person’s Private Album does not give you permission to:
Viewing permission is not permission to copy or redistribute.
Some Private Albums may be shared for a limited period.
If access expires or is revoked:
Album owners remain in control of their content.
If you believe your private media has been shared without your permission:
Where appropriate, Flare may use watermark or viewer-attribution technology to assist investigations.
Private Albums must never contain:
Illegal material will be removed immediately and may be reported to the relevant authorities where required by law.
Although Flare provides privacy and security features, no technology can completely prevent another person from copying content.
Before sharing intimate media, ask yourself:
Your safety and wellbeing always come first.
Private Albums are designed to help adults share content safely and respectfully.
Flare will continue improving privacy protections, screenshot safeguards and leak detection technologies to help protect our community.
Flare includes technologies designed to help protect private content and discourage unauthorised sharing.
These protections are intended to:
While these measures improve security, no technology can completely prevent another person from copying content.
Where supported by your device and operating system, Flare may use technologies that help reduce unauthorised copying of protected content.
Depending on the feature being used, these may include:
Availability varies between devices and operating systems.
For certain protected content, Flare may notify the owner if another user takes or attempts to take a screenshot.
These notifications are intended to improve transparency and help users make informed decisions about what they share.
Because this functionality depends on operating system capabilities, notifications may not always be available.
To help discourage unauthorised redistribution, Flare may apply digital watermarking to certain photos and media.
Watermarks may be:
These measures help identify the source of leaked content where technically possible.
Some protected media may include identifiers linked to the account that viewed the content.
These identifiers may include:
These identifiers exist solely to:
They are not used to monitor your normal viewing activity.
If someone trusts you with private content, respect that trust.
Do not:
Private content should remain private unless the owner has given clear permission to share it.
Do not attempt to bypass Flare’s safety features.
Examples include:
Attempts to circumvent these protections may result in enforcement action.
If you believe your private content has been shared without your permission:
Where appropriate, Flare may use watermarking and attribution technologies to assist in identifying the source of the leak.
When investigating reported leaks, Flare may review:
Investigations are carried out in accordance with our Privacy Policy and Terms of Service.
Access to another person’s content is a privilege, not a licence to redistribute it.
Consent to:
does not mean you have permission to copy, publish or distribute that content.
Always ask before sharing another person’s private media.
Although Flare invests in privacy and security technologies, no platform can guarantee that content will never be copied.
Before sharing private media, consider:
Flare encourages thoughtful sharing and respectful behaviour from everyone.
We continuously improve our privacy and safety technologies.
Future protections may include:
Our goal is to give users greater confidence when sharing private content while respecting privacy and consent.
Communities allow people to connect around shared interests, identities, hobbies, locations and experiences.
They are designed to help members:
Communities should always remain welcoming, respectful and inclusive.
You are welcome to join Communities that interest you.
When joining a Community, you should:
Joining a Community does not exempt you from these Community Guidelines or the Terms of Service.
Community Owners have additional responsibilities.
Owners should:
Community ownership is a privilege, not a right.
Flare may intervene if a Community is repeatedly mismanaged or used to facilitate rule-breaking.
Community Moderators help Owners manage Communities.
Moderators should:
Moderators should never abuse their position to intimidate, harass or silence members.
Every member contributes to the Community culture.
Members should:
Disagreements are natural.
Personal attacks are not.
Community names, descriptions and cover images must not include:
Community branding should accurately reflect the purpose of the Community.
Posts shared within Communities should contribute positively.
Do not post:
Constructive discussion is encouraged.
Community chat is intended for respectful conversation.
Do not use Community chats to:
Community chat should remain welcoming to all members.
Communities may organise Meetups and gatherings.
When organising Community events:
Community events remain subject to the separate Meetup chapter of these Guidelines.
Respect the privacy of Community members.
Do not:
Members should feel comfortable participating without fear of exposure.
Do not create Communities for the purpose of:
Communities must exist for genuine participation.
Commercial activity within Communities must comply with Flare’s rules.
Do not:
Where appropriate, use Flare’s dedicated Services and Business Promotion features instead.
Flare may intervene in Communities where reasonably necessary.
Examples include:
Intervention may include:
The strongest Communities are built on:
Help create Communities where everyone feels welcome.
Meetups allow members of the Flare community to connect safely in the real world.
Meetups may include:
Meetups are created by users, not by Flare.
Every Meetup on Flare is organised independently by its host.
Flare:
Attending a Meetup is always your own decision.
To host a Meetup, you must:
Hosting privileges may be removed if these requirements are no longer met.
Hosts play an important role in creating safe and enjoyable events.
Hosts should:
Hosts should never deliberately mislead attendees about an event.
Attendees should:
Everyone shares responsibility for creating a positive environment.
Meetup listings should accurately describe:
Do not deliberately misrepresent a Meetup in order to attract attendees.
Not everyone wants their attendance at a Meetup to become public.
Do not:
Always ask before posting identifiable photos or videos of other attendees.
Flare encourages users to use the optional Safety Check-In feature when attending Meetups.
Safety Check-In may allow users to:
Safety Check-In is an additional safety tool and does not replace emergency services or personal responsibility.
Meetups must never be organised for:
Flare will remove illegal Meetups and may report them to the relevant authorities where required by law.
Flare may allow attendees to review Meetups and hosts.
Reviews should:
Hosts must not:
Host reputation should be earned through genuine community participation.
Many Meetups are organised through Communities.
Community organisers should:
Community rules cannot override these Community Guidelines.
Before attending any Meetup, consider:
If something feels unsafe, leave the event and report the issue through Flare.
Report a Meetup if it:
Reports help keep the community safe.
Flare provides the technology that allows users to organise Meetups.
We do not guarantee:
Users remain responsible for their own decisions before, during and after attending a Meetup.
Meetups are one of the best ways to build lasting friendships and strengthen local LGBTQ+ communities.
By treating others with respect, communicating honestly and prioritising safety, you help make every Meetup a positive experience.
Flare’s Venues feature helps users discover LGBTQ+-friendly places and other welcoming locations.
Venues may include:
The Venues feature is designed to help people connect safely in real-world spaces.
Some venue information may come from:
While we work to keep information accurate, details such as opening hours, accessibility or facilities may change.
If you notice inaccurate information, please report it.
Flare allows users to check in to participating venues.
Check-ins are intended to:
Only check in if you are genuinely at, or visiting, the venue.
Do not create false or misleading check-ins.
Your privacy remains important when using Venues.
Never:
Where Flare displays activity levels (such as “people here now”), these are presented in an aggregated way and are not intended to reveal individual users.
Reviews help other users make informed decisions.
Reviews should:
Constructive criticism is welcome.
Personal abuse is not.
Do not:
Venue reputation should reflect genuine experiences.
If you upload venue photos:
Always be considerate of people who may not wish to appear in photographs.
Venue owners using Flare should:
Claiming ownership of a venue you do not control is prohibited.
Venues may promote themselves through Flare where such features are available.
Promotional content must:
Promotional placement does not mean Flare endorses the venue.
Do not use Venues to:
Any venue or listing used for unlawful purposes may be removed.
Before visiting a venue:
Flare encourages users to prioritise their wellbeing when meeting others offline.
You should report a venue if it:
Reports help us maintain accurate and welcoming venue information.
Flare supports venues that help build safe, inclusive and welcoming communities.
By contributing honest reviews, respectful behaviour and accurate information, you help others discover places where they can feel comfortable and connected.
Flare allows eligible users to promote lawful personal or business services through the Platform.
Services are intended to help adults discover opportunities offered by verified members of the community.
Examples may include:
All Services must comply with these Community Guidelines, the Terms of Service and applicable law.
To publish a Service, you must:
Verification helps improve trust but is not a guarantee of quality, safety or suitability.
Service listings should accurately describe what you offer.
Do not:
Honesty helps build trust across the Platform.
Service listings are publicly visible.
Titles, descriptions and cover images must remain suitable for general viewing.
Do not include:
If your service is lawful but adult-oriented, advertise it professionally and keep explicit discussions private.
Flare recognises that some users may lawfully provide adult-oriented services in certain jurisdictions.
Where permitted by law:
Flare does not permit the promotion of illegal sexual services or any activity involving coercion, trafficking or exploitation.
Public Service listings should not display prices or rates.
Pricing, quotations and booking arrangements should be discussed privately through Direct Messages.
This helps maintain a welcoming public environment while allowing users to discuss services privately.
Service providers should:
Professional behaviour strengthens trust within the community.
Customers should also treat providers respectfully.
Do not:
Respect goes both ways.
Where available, reviews should reflect genuine experiences.
Reviews must not:
Constructive feedback is encouraged.
The following must never be promoted through Flare:
Such listings will be removed immediately and may be reported to the relevant authorities where required by law.
Do not repeatedly advertise your Services through:
Use Flare’s dedicated Services feature instead of spamming other parts of the Platform.
Please report any Service that appears to:
Reports help keep the Services marketplace trustworthy.
Flare provides the technology that allows verified users to advertise lawful services.
We encourage professionalism, honesty and respect from both providers and customers.
By using the Services feature responsibly, you help create a safer and more trusted marketplace for everyone.
Flare’s discovery features help users connect with people, Communities, Meetups, Venues and Services.
Depending on your subscription and location, discovery features may include:
These features are designed to help people make genuine connections.
Discovery features should be used honestly.
Use them to:
Do not use discovery tools to deceive, harass or exploit other users.
Not every interaction will result in a match or conversation.
If someone:
respect their decision.
Do not create additional accounts or repeatedly pursue someone who has clearly indicated they are not interested.
Help keep discovery fair for everyone.
Do not:
Flare’s recommendation systems are designed to provide a fair experience for all users.
Your profile helps other users decide whether to connect with you.
Do not deliberately misrepresent:
Honest profiles lead to better experiences for everyone.
Open helps users discover people who are currently available to chat, socialise or meet.
If you enable Open:
Being visible through Open does not mean someone is available for unwanted attention.
Travel Mode and Passport let users discover people in other locations.
Use these features responsibly.
Do not:
Always be honest about your location and intentions.
Filters help personalise your discovery experience.
Do not attempt to:
Respect that everyone has different preferences and interests.
Boosts temporarily increase profile visibility.
Using a Boost does not:
Boosts simply provide greater opportunities to be discovered.
Misusing Boosts or attempting to manipulate visibility systems may result in enforcement action.
Discovery depends on accurate location information.
Do not:
Location manipulation reduces trust and harms the experience for everyone.
Do not use discovery features to:
Discovery features exist to encourage genuine connections.
If you believe someone is abusing discovery features, please report them.
Examples include:
Your reports help maintain a fair experience for everyone.
Flare continually improves its discovery systems to provide meaningful and authentic connections.
To protect the integrity of the Platform, we may update recommendation systems, filters, visibility features and anti-abuse measures over time.
We do not disclose the detailed operation of our recommendation algorithms, as this helps protect users and prevents manipulation.
Flare is designed to help people discover others nearby without revealing their exact whereabouts.
To protect your privacy:
These protections help reduce the risk of someone determining your precise location.
Although Flare protects your location, you remain responsible for what you choose to share.
Avoid sharing:
Only share your location with people you trust.
Meeting another user is always your own decision.
When meeting someone for the first time, we strongly recommend that you:
No online interaction can replace good personal judgement.
Flare provides an optional Safety Check-In feature to help users feel more confident when meeting offline.
Where available, you may choose to:
Safety Check-In is an optional tool.
It does not replace emergency services or guarantee your safety.
Never attempt to determine another user’s exact location.
Do not:
Everyone deserves to feel safe when using location-based features.
Location integrity is essential to Flare.
You must not intentionally falsify your location by using:
Location spoofing undermines trust and may reduce the usefulness of discovery features for everyone.
Do not manipulate location-based features to:
Flare may investigate suspected abuse of location systems.
Travel Mode and Passport are designed to help users connect with people in other locations.
When using these features:
Transparency helps build trust.
When attending a Venue or Meetup:
Offline behaviour connected to Flare remains subject to these Community Guidelines.
Please report users who:
Reports help us improve safety for everyone.
Flare continuously improves location privacy and safety features.
We are committed to:
Your safety remains one of our highest priorities.
Most people on Flare are genuine and use the Platform responsibly.
However, like any online community, scammers and fraudsters may attempt to exploit others.
Remain cautious when interacting with people you have only met online.
If something feels suspicious, trust your instincts and report it.
Romance scams occur when someone builds trust in order to obtain money, valuables or personal information.
Warning signs may include:
If you suspect a romance scam, stop communicating and report the account.
Do not use Flare to:
Any attempt to financially exploit another user is prohibited.
You must never use Flare to commit fraud.
Examples include:
Fraudulent activity may result in immediate permanent removal.
Do not attempt to obtain another person’s:
Never pretend to be:
Flare will never ask for your password through messages.
Flare must not be used to promote:
Legitimate financial discussion is permitted provided it does not involve fraud, deception or unsolicited promotion.
Do not create or promote:
Honesty is essential to maintaining trust on the Platform.
Never impersonate another person or organisation to obtain:
Impersonation used for financial gain is treated as a serious violation.
Do not:
Only share links that you reasonably believe are safe and legitimate.
Never share with another user:
Flare employees will never ask you for this information through the Platform.
If you choose to purchase a Service or attend a paid event:
Flare does not guarantee payments made directly between users unless we explicitly introduce an in-app payment system.
Please report users who:
Early reporting helps protect the wider community.
Flare works continuously to detect and prevent fraud through:
While no platform can eliminate fraud entirely, we are committed to making Flare as safe and trustworthy as possible.
Your Flare account gives you access to your profile, messages, Communities, Meetups, Private Albums and other personal information.
Keeping your account secure helps protect both you and the wider community.
You are responsible for maintaining the security of your account.
We strongly encourage you to secure your account by using:
These security features significantly reduce the risk of unauthorised access.
Never share your:
Flare employees will never ask you to reveal this information through messages, email or Support conversations.
If you access Flare on a shared or public device:
Keeping your session secure helps protect your privacy.
If you believe someone has accessed your account without permission:
Reporting compromised accounts promptly helps us protect your information and the wider community.
You must not:
Unauthorised access is a serious violation of these Community Guidelines.
Do not attempt to:
Responsible disclosure of genuine security vulnerabilities is encouraged through our official security contact channels.
Only use official Flare applications and services.
Do not use:
These applications may compromise your account security and the safety of other users.
Think carefully before sharing personal information with another user.
Examples include:
Only share sensitive information when you fully understand the risks.
Please report:
Your reports help us improve Flare’s security for everyone.
Flare continuously invests in protecting user accounts through measures such as:
Security is a shared responsibility between Flare and every member of our community.
Every member of the Flare community plays a role in creating a safe, respectful and welcoming environment.
If you encounter behaviour that violates these Community Guidelines, we encourage you to report it.
Reporting harmful behaviour helps protect both you and other members of the community.
You should report content or behaviour that appears to violate these Guidelines.
Examples include:
If you are unsure whether something violates these Guidelines, you can still submit a report for review.
Depending on the feature involved, you may be able to report:
Different reporting options may be available depending on the type of content.
If another user makes you uncomfortable, you can block them.
Blocking helps you control who can interact with you.
Depending on the feature, blocking may prevent that person from:
Blocking is a personal safety tool and does not automatically result in enforcement against the blocked user.
We understand that reporting can be sensitive.
Where reasonably possible:
In some circumstances, information may need to be disclosed where required by law or to protect users from serious harm.
Reports are reviewed by Flare’s Trust & Safety team.
To support investigations, we may use:
AI may assist in identifying potentially harmful content, but significant enforcement decisions are not made solely by automated systems.
We aim to review reports as quickly as reasonably possible.
The time required depends on factors such as:
Reports involving immediate safety risks or potential child exploitation are prioritised.
Please report honestly.
Do not:
Misuse of the reporting system may itself result in enforcement action.
If enforcement action has been taken against your account and you believe it was made in error, you may submit an appeal through the Help Center.
Appeals should:
Submitting abusive or threatening appeals may result in additional enforcement.
While an appeal is under review:
Not every decision will be overturned.
Every report is assessed individually.
When making decisions, we consider factors such as:
Our goal is to make fair, consistent and proportionate decisions.
Reporting is one of the most important ways users help protect the Flare community.
By reporting genuine concerns and using blocking tools responsibly, you help make Flare safer for everyone.
Flare is committed to creating a safe, respectful and welcoming community.
When these Community Guidelines are violated, we may take enforcement action to:
Every situation is reviewed individually.
Not every violation results in the same outcome.
When deciding what action to take, we may consider factors including:
Some violations are treated far more seriously than others.
Depending on the circumstances, Flare may take one or more of the following actions:
Not every action will be applied in every case.
Content that violates these Community Guidelines may be removed without prior notice.
Examples include:
Removing content does not prevent additional enforcement where appropriate.
Instead of suspending an account entirely, Flare may temporarily restrict specific features.
Examples include limiting access to:
Restrictions may be temporary or permanent depending on the circumstances.
Accounts may be temporarily suspended where:
During a suspension, some or all Platform features may be unavailable.
Permanent removal may occur where a user commits serious or repeated violations.
Examples include:
Permanent removal is generally irreversible, although users may still have access to available appeal processes where appropriate.
Where reasonably necessary, Flare may apply device-level restrictions to reduce repeated abuse.
These restrictions help prevent users from repeatedly creating new accounts after serious enforcement action.
Attempting to bypass these restrictions is itself a violation of these Guidelines.
Flare uses AI to help identify potentially harmful content and behaviour.
AI may assist with:
AI helps our moderators work more efficiently but does not replace human judgement for decisions that have significant effects on users.
Where required by law or where necessary to protect users from serious harm, Flare may cooperate with:
Such cooperation is carried out in accordance with applicable law and our Privacy Policy.
Repeated violations may lead to increasingly serious enforcement action.
Even where individual incidents appear minor, repeated misconduct may demonstrate a pattern of behaviour that places other users at risk.
You must not attempt to circumvent enforcement by:
Attempts to evade enforcement may result in further action.
Our goal is to apply these Community Guidelines fairly and consistently.
While every case is unique, we strive to:
Where available, users may appeal certain enforcement decisions through the Help Center.
Appeals are reviewed independently from the original decision where reasonably possible.
Submitting an appeal does not guarantee that a decision will be changed.
Enforcement is not about punishment for its own sake.
It is about protecting the Flare community and ensuring that everyone can use the Platform safely, respectfully and confidently.
We appreciate every member who helps make Flare a better place.
Flare is designed to help adults build genuine connections, both online and offline.
While we work hard to provide a safe Platform, no online service can completely eliminate risk.
The best protection comes from combining Flare’s safety features with your own good judgement.
If you decide to meet another user in person:
If something doesn’t feel right, leave.
You never owe anyone your time or attention.
Only share personal information when you are comfortable doing so.
Avoid sharing sensitive details too early, such as:
Take your time getting to know people.
Think carefully before sharing intimate images.
Even with privacy protections such as:
no technology can completely prevent another person from copying content.
Only share intimate content with people you genuinely trust.
Be cautious if someone:
Healthy relationships are built on mutual respect.
If something feels wrong, you do not need to wait until a rule has clearly been broken.
You can:
Your wellbeing always comes first.
You can help make Flare safer by:
Small actions from every member make a big difference.
Online interactions can sometimes affect emotional wellbeing.
Remember that:
Treat yourself and others with kindness.
Flare cannot provide emergency assistance.
If you believe you or someone else is in immediate danger:
Use Flare’s reporting tools for Platform-related issues, but do not rely on them during emergencies.
Safety is not just the responsibility of Flare.
It is something we build together.
We will continue investing in:
Together, we can create a Platform where everyone feels respected, welcomed and safe.
Flare is for everyone, including people with disabilities. We build the app to work with the accessibility features already on your phone, and we add app-specific options where the operating system can't help.
Flare is designed to support the accessibility tools built into iOS and Android, including:
Open Me → Settings → Accessibility for app-specific options, including Increase contrast, Reduce motion, and voice-message transcripts - text for voice messages so members who are deaf or hard of hearing can read them.
We ask all members to be inclusive of people with disabilities. Mocking, excluding, or discriminating against someone because of a disability breaches these Guidelines (see Respectful Behaviour).
Accessibility is an ongoing effort. If something is hard to use, or you need an accommodation, contact us at support@joinflare.io and we'll do our best to help.
Flare continues to evolve as we introduce new features, improve safety and respond to changes in technology, user feedback and the law.
From time to time, we may update these Community Guidelines to ensure they remain accurate, effective and relevant.
Examples of reasons for updating these Guidelines include:
When we make significant changes to these Community Guidelines, we will notify users through one or more of the following methods, where appropriate:
Minor updates, corrections or clarifications may be made without individual notification where permitted by law.
The “Last updated” date at the beginning of these Guidelines will always indicate the most recent revision.
By continuing to use Flare after updated Community Guidelines take effect, you agree to follow the revised Guidelines.
If you do not agree with the updated Guidelines, you should stop using the Platform and may delete your account at any time in accordance with our Terms of Service.
These Community Guidelines should be read together with our:
If there is any conflict between these Guidelines and the Terms of Service, the Terms of Service will take precedence to the extent permitted by applicable law.
Flare’s mission is to build a community where adults can connect safely, respectfully and authentically.
These Community Guidelines are more than a list of rules-they reflect the values that help make Flare welcoming for everyone.
By treating others with respect, protecting privacy, acting honestly and supporting one another, every member helps strengthen the Flare community.
Thank you for being part of Flare.